The best way to handle an emergency is to plan for it. Make sure you have a response in place for your international student and scholar services office before a crisis occurs.

The international student and scholar services office is often one of the busiest places on campus, and if an emergency situation arises involving international students or scholars, having a plan of action isthe best way to ensure that you and your staff are equipped to handle it. Whether the issue affects large groups of students and scholars or a single individual, the campus community or a whole country, Crisis Management in a Cross-Cultural Setting: International Student and Scholar Services will help you prepare for the worst.

Don't get caught off guard the next time your office needs to respond quickly. In this book, experienced international educators draw on case studies and share guidance on how to resolve crises ranging from arrests to natural disasters to mental health emergencies and everything in between.

About the Editor
Teri Albrecht is executive director of the International Office at The University of Texas-Austin (UT-Austin) and has been with the International Office since 1999. Prior to joining UT-Austin, Albrecht held positions at St. Edward's University in Austin, Texas, and Louisiana State University in Baton Rouge, Louisiana. Albrecht completed her PhD in higher education administration at UT-Austin, where her dissertation research focused on the experiences of undocumented students in institutions of higher education. She received her bachelor's of business administration and master's in student affairs administration in higher education from Texas A&M University. Active in NAFSA, Albrecht has served in leadership positions and written articles for NAFSA's flagship publication, International Educator magazine. Albrecht has presented nationally on a wide range of topics affecting international education.

To assist in emergency situations, NAFSA is providing complimentary printable downloads of the checklists that appear in the book.

Reviews
"This excellent publication holds so much helpful information for anyone who deals with international students or visitors from abroad. It is an important resource guide that's easy to read-especially during those times that a quick response to an emergency situation is critical... Every international educator needs to have access to this book."—Adria L. Baker, associate vice provost for international education and executive director, Office of International Students and Scholars, Rice University

"Readers will find the discussion in Crisis Management in a Cross-Cultural Setting: International Student and Scholar Services engaging and useful, and the condensed checklist for each scenario is very convenient to have. The references listed for each section are also going to be very handy for any international student and scholar services office." —Tina Tan, director, international student and scholar services, University of Colorado-Boulder

About the Book
Table of Contents