International education managers are tasked with thinking strategically to meet organization-wide expectations while sustaining a customer-centric office environment.

Managers can assess their office structure through three key priorities: data collection and analysis; evaluation of staffing models; and staff engagement and development.

By addressing these priorities, managers can create a staffing model that meets their defined objectives and ensures staff performs with a high level of knowledge and with established backup support mechanisms for when unexpected situations arise.

This NAFSA e-Learning Seminar will explore various approaches to office staffing structures and how managers can evaluate the model currently used in their office.